Contact Intel Customer Support

Contact Support

Before You Contact Us
	If you purchased a complete system please contact your computer manufacturer for the latest updates and technical support information:
	Acer*	Compaq*	Dell*	Fujitsu*	Gateway*	HP*	IBM*	Lenovo*
This list is not comprehensive. Please check the documentation that came with your system for further information.

Self Help
	Downloads and Software Get the latest updates	Frequently Asked Questions See what people are asking	Forums See what people are discussing

Select from the products below to find technical and / or warranty support
For a speedy solution we will need some data on your system.

Desktop
Motherboard

Processors

Server
Products

Graphics

Wired Ethernet
& Wireless
Networking

Solid State
Drives (SSD)

Chipsets

Other

Processor

Technical Tips
	System Boot Issues Operating System problems Audio problems SATA and RAID problems Video problems Networking problems PC accessory problems

Compatibility
	Check your motherboard compatibility Check your Intel® processor specification Intel® Processor Identification Utilities

Warranty
	Processor Warranty information Processor warranty FAQs Troubleshooting

Before You Contact Us:
	Which Intel processor do you have? Identifying your Intel® Processor Intel® Processor identifying numbers

Check the Forums
for a solution

Contact An Intel® Support Technician
		Live Chat
	When representatives are unavailable the traffic light will be red. Please try again later or click the red chat button for alternative support options.
	Still need assistance?

Desktop

Technical Tips
	System Boot Issues Operating System problems Audio problems Update your drivers SATA and RAID problems Video problems Networking problems PC accessory problems

Compatibility
	Intel® System Identification Utility Check your processor compatibility Check your Operating System compatibility Check your memory compatibility

Warranty
	Purchase spare parts? Is the product compatible? Do you need a replacement? (The product has been verified as faulty)

Before You Contact Us:
	Automatically identify your desktop
	Which board do you have?
		Identifying your motherboard
	Which BIOS do you have?
		Identifying your BIOS

Check the Forums
for a solution

Contact An Intel® Support Technician
		Live Chat
	When representatives are unavailable the traffic light will be red. Please try again later or click the red chat button for alternative support options.
	Still need assistance?

Server Products

Technical Tips
	System booting problems Tools and resources Configuring and maintaining RAID Configuring system fans Updating firmware

Compatibility
	Check your processor compatibility Check your Operating System compatibility Check your memory compatibility

Warranty
	Purchase spare parts (Choose the product and consult the spare parts list) Is the product compatible? Do you need a replacement? (The product has been verified as faulty)

Before You Contact Us:
	Identify your server system and components Please have your product ID and serial number(s) ready

Check the Forums
for a solution

Contact An Intel® Support Technician
		Live Chat
	When representatives are unavailable the traffic light will be red. Please try again later or click the red chat button for alternative support options.
	Still need assistance?

Other

Intel® Reader
	Features and technical specifications
	Warranty Check for software updates User manual Quick start guide

Intel® Portable Reader Capture Station
	User manual Quick start guide

Atom Software Developer Program
	Download AppUp Client AppUp Client Community Forum AppUp Client Contact Form
	Developer Website Developer Forum Developer Support Contact Form

Before You Contact Us:
	Intel® Reader please have the Version number and the serial number of your reader ready. You can find these on the box label For all other products check the forums for information before contacting us

Contact An Intel® Support Technician
	Submit an Email
	Still need assistance?

Networking

Technical Tips
	Wireless troubleshooter Wired Ethernet troubleshooter Wi-Fi connectivity troubleshooter Wireless Event Viewer

Compatibility
	Wireless software and hardware compatibility Wireless products and Microsoft Windows 7*

Warranty
	Warranty information for Network connectivity products

Before You Contact Us:
	Identify your wireless network adapter and driver version Identify you wired ethernet adapter and driver version

Check the
Wireless Forum
or Wired Forum
for a solution

Contact An Intel® Support Technician
Wired networking	Wireless networking
When representatives are unavailable the traffic light will be red. Please try again later or click the red chat button for alternative support options.
Still need assistance?

Graphics

Technical Tips
	What is an Intel® graphics driver Identifying your graphics controller Checking your graphics driver is up to date Selecting larger display resolution or mode problems

Compatibility
	DirectX* OpenGL* VESA/VBE* Game settings optimization Driver update and load order Game compatability list

Warranty
	If you purchased a computer with Intel integrated graphics please contact the computer manufacturer or point of purchase for warranty. If you are integrating an Intel desktop board or an Intel processor, please consult desktop or processor support for warranty information.

Before You Contact Us:
	Identifying your graphics controller Identifying your graphics driver Running a graphics diagnostic report

Check the Forums
for a solution

Contact An Intel® Support Technician
		Live Chat
	When representatives are unavailable the traffic light will be red. Please try again later or click the red chat button for alternative support options.

Chipsets

Technical Tips
	Where can I find an audio driver for my chipset? Where can I find a LAN/network driver for my chipset? Game troubleshooting Solutions to graphics errors reported by Microsoft Online Crash Analysis*

Compatibility
	Supported Operating Systems Operating system requirements Are Intel® 815/815E Chipset Graphics Drivers DirectX* Certified?

Warranty
	Purchase spares? Is the product compatible? Do you need a replacement? (The product has been verified as faulty)

Before You Contact Us:
	Identifying your Intel® chipset
	Which board do you have?
		Identifying your motherboard
	Which BIOS do you have?
		Identifying your BIOS

Check the Forums
for a solution

Contact An Intel® Support Technician
		Live Chat
	When representatives are unavailable the traffic light will be red. Please try again later or click the red chat button for alternative support options.

Solid State Drives

Technical Tips
	Intel® SATA Solid-State Drive Firmware Update Tool Intel® Solid State Drive Toolbox Frequently asked questions Intel® SATA Solid-State Drive Installation Guide

Compatibility
	Solid State Drive Information Center

Warranty
	Intel® High Performance Solid State Drive warranty FAQ Intel® SSD 3 year Limited Warranty Identifying your Intel® High Performance Solid State Drive

Before You Contact Us:
	We will need the SA number of your SSD. This can be found on the drive label. Click on the link below to see an example: Intel® Solid State Drive label - SA number

Check the Forums
for a solution

Contact An Intel® Support Technician
		Live Chat
	When representatives are unavailable the traffic light will be red. Please try again later or click the red chat button for alternative support options.
	Submit an Email
	Still need assistance?

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