Contact Support


Before You Contact Us
 
Many companies integrate Intel products into their systems. The manufacturer of these systems are often better positioned to give you technical support, as they will know how the Intel products in the system were integrated.
If you purchased a complete system please contact your computer manufacturer for the latest updates and technical support information:
  Acer* Compaq* Dell* Fujitsu* Gateway* HP* IBM* Lenovo*

This list is not comprehensive. Please check the documentation that came with your system for further information.


Self Help
  Downloads and Software
Get the latest updates
Software updates
Frequently Asked Questions
See what people are asking
Frequently Asked Questions
Forums
See what people are discussing
Forums


Select from the products below to find technical and / or warranty support
For a speedy solution we will need some data on your system.


Desktop
Motherboard
Processors Processors
Server
Products
Server Products
Graphics Graphics
Wired Ethernet
& Wireless
Networking
Networking
Solid State
Drives (SSD)
Solid State Drives (SSD)
Chipsets Chipsets
Other Other
Processor


Technical Tips

  System Boot Issues
Operating System problems
Audio problems
SATA and RAID problems
Video problems
Networking problems
PC accessory problems
 

Compatibility

  Check your motherboard compatibility
Check your Intel® processor specification
Intel® Processor Identification Utilities

 

Warranty

  Processor Warranty information
Processor warranty FAQs
Troubleshooting





Before You Contact Us:

  Which Intel processor do you have?

Identifying your Intel® Processor

Intel® Processor identifying numbers








Check the Forums
for a solution

Contact An Intel® Support Technician

 

Live Chat

 

When representatives are unavailable the
traffic light will be red. Please try again later
or click the red chat button for alternative
support options.

 
Still need assistance?

Desktop


Technical Tips

  System Boot Issues
Operating System problems
Audio problems
Update your drivers
SATA and RAID problems
Video problems
Networking problems
PC accessory problems

 

Compatibility

  Intel® System Identification Utility
Check your processor compatibility
Check your Operating System compatibility
Check your memory compatibility




 

Warranty

  Purchase spare parts?
Is the product compatible?
Do you need a replacement?
(The product has been verified as faulty)






Before You Contact Us:

  Automatically identify your desktop

  Which board do you have?
    Identifying your motherboard
 
Which BIOS do you have?
    Identifying your BIOS






Check the Forums
for a solution

Contact An Intel® Support Technician

 

Live Chat

 

When representatives are unavailable the
traffic light will be red. Please try again later
or click the red chat button for alternative
support options.

 
Still need assistance?

Server Products


Technical Tips

  System booting problems
Tools and resources
Configuring and maintaining RAID
Configuring system fans
Updating firmware
 

Compatibility

  Check your processor compatibility
Check your Operating System compatibility
Check your memory compatibility

 

Warranty

  Purchase spare parts
(Choose the product and consult the spare parts list)
Is the product compatible?
Do you need a replacement?
(The product has been verified as faulty)

Before You Contact Us:

 
Identify your server system and components

Please have your product ID
and serial number(s) ready







Check the Forums
for a solution

Contact An Intel® Support Technician

 

Live Chat

 

When representatives are unavailable the
traffic light will be red. Please try again later
or click the red chat button for alternative
support options.

 
Still need assistance?

Other


Intel® Reader

  Features and technical specifications
  Warranty
Check for software updates
User manual
Quick start guide



Reader
 

Intel® Portable Reader Capture Station

  User manual

Quick start guide



Capture Station
 

Atom Software Developer Program

  Download AppUp Client
AppUp Client Community Forum
AppUp Client Contact Form
  Developer Website
Developer Forum
Developer Support
Contact Form




Before You Contact Us:

 
Intel® Reader please have the Version number and the serial number of your reader ready.

You can find these on the box label

For all other products check the forums for information before contacting us

Contact An Intel® Support Technician

 
Submit an Email

 
Still need assistance?





Networking


Technical Tips

  Wireless troubleshooter
Wired Ethernet troubleshooter
Wi-Fi connectivity troubleshooter
Wireless Event Viewer

 

Compatibility

  Wireless software and hardware compatibility

Wireless products and Microsoft Windows 7*

 

Warranty

  Warranty information for Network connectivity products





Before You Contact Us:

  Identify your wireless network adapter and driver version

Identify you wired ethernet adapter
and driver version










Check the
Wireless Forum
or Wired Forum
for a solution

Contact An Intel® Support Technician

Wired networking
Wireless networking

  When representatives are unavailable the
  traffic light will be red. Please try again later
  or click the red chat button for alternative
  support options.

Still need assistance?




Graphics


Technical Tips

  What is an Intel® graphics driver
Identifying your graphics controller
Checking your graphics driver is up to date
Selecting larger display resolution or mode problems

 

Compatibility

  DirectX*   OpenGL*   VESA/VBE*
Game settings optimization
Driver update and load order
Game compatability list





 

Warranty

  If you purchased a computer with Intel integrated graphics please contact the computer manufacturer or point of purchase for warranty. If you are integrating an Intel desktop board or an Intel processor, please consult desktop or processor support for warranty information.


Before You Contact Us:

  Identifying your graphics controller

Identifying your graphics driver

Running a graphics diagnostic report






Check the Forums
for a solution

Contact An Intel® Support Technician

 

Live Chat

 

When representatives are unavailable the
traffic light will be red. Please try again later
or click the red chat button for alternative
support options.

Chipsets


Technical Tips

  Where can I find an audio driver for my chipset?
Where can I find a LAN/network driver for my chipset?
Game troubleshooting
Solutions to graphics errors reported by Microsoft Online Crash Analysis*
 

Compatibility

  Supported Operating Systems
Operating system requirements
Are Intel® 815/815E Chipset Graphics Drivers DirectX* Certified?




 

Warranty

  Purchase spares?
Is the product compatible?
Do you need a replacement?
(The product has been verified as faulty)





Before You Contact Us:

  Identifying your Intel® chipset

  Which board do you have?
    Identifying your motherboard
 
Which BIOS do you have?
    Identifying your BIOS




Check the Forums
for a solution

Contact An Intel® Support Technician

 

Live Chat

 

When representatives are unavailable the
traffic light will be red. Please try again later
or click the red chat button for alternative
support options.

Solid State Drives


Technical Tips

 
  • Intel® SATA Solid-State Drive
    Firmware Update Tool


  • Intel® Solid State Drive Toolbox

  • Frequently asked questions

  • Intel® SATA Solid-State Drive Installation Guide
  •  

    Compatibility

     
  • Solid State Drive Information Center





  •  

    Warranty

     
  • Intel® High Performance
    Solid State Drive warranty FAQ


  • Intel® SSD 3 year Limited Warranty

  • Identifying your Intel® High Performance Solid State Drive



  • Before You Contact Us:

     
    We will need the SA number of your SSD. This can be found on the drive label. Click on the link below to see an example:

    Intel® Solid State Drive
    label - SA number












    Check the Forums
    for a solution

    Contact An Intel® Support Technician

     

    Live Chat

     

    When representatives are unavailable the
    traffic light will be red. Please try again later
    or click the red chat button for alternative
    support options.

     
    Submit an Email

     
    Still need assistance?