Symptom(s):

• Television is not recognized
• Unable to activate TV-out

Cause:

This issue is caused by incorrect display settings, a computer without a TV-out port, a cable requiring replacement, an outdated graphics driver or other factors.

Solution:

To resolve most problems associated with TV-out activation, use the following steps to activate TV-out from the Intel® graphics driver tab:

1. Shut down and turn off the computer.
2. Connect the cable to TV-out port, if not already connected.
3. Power on the TV, if not already on.
4. Power the computer back on.
5. Open the Intel® graphics driver window:
   1. Click Start on the Windows* taskbar
   2. Click Control Panel (or Settings and then Control Panel)
   3. Double-click Display icon
   4. Click Settings tab
   5. Click Advanced button
   6. Click the Intel® Extreme Graphics tab or the Intel® Graphics Media Accelerator Driver tab
      
      
      Figure 1
      
      
6. If the screen in Figure 1 is displayed, skip Step 7 and select Television as the Single and Primary Device under the Display Devices tab. Click Apply and check for TV display.

   If you do not see the screen in Figure 1 and see the screen in Figure 2 or Figure 3, proceed to Step 7. The latest versions of the graphics drivers display a different screen as shown in Figure 2 and 3.

   
   Figure 2
   
   
   Figure 3
   
   
7. Remember to skip this section if your screen displayed Figure 1. If your TV is connected via HDMI* or DVI, it is recognized as a Digital Television shown in Figure 2. Confirm Operating Mode is Single Display and Digital Television is the Display Selection. Click Apply and check the screen for the TV display.

If the above steps do not resolve the TV-out problem, try each of the following suggestions:

• Reseat both ends of the TV cable.
• Find a replacement TV cable. In most cases, you want to use a TV cable with the same kind of connectors as the TV-output port connector on your computer. For example, an RCA-to-VGA cable is not supported. An S-video-to-S-video cable is supported if your computer has an S-Video output port.
• If your computer does not have a TV-out port but has a VGA port, check with your computer manufacturer to add a TV-out port using an add-in card (for your desktop computer), a special adapter cable, or a docking station (for your laptop computer).
• If you are using an external monitor, power OFF the computer, unplug the monitor, leave the TV connected, and then power ON the computer.
• Try reducing the desktop screen resolution to 1024x768 or 800x600. If you are able to reduce the resolution, please confirm the larger resolution is supported by the connector on the television. To confirm, check the television's user manual or user guide or contact the television manufacturer. For example, the VGA connector (or D-sub connector) on some televisions support a limited amount of resolutions while the larger resolutions are supported only on the television's digital connectors.
• Check if your computer system BIOS Setup menu for a setting to enable TV-out during bootup.
• Update the system BIOS. Check with the computer or motherboard manufacturer if a system BIOS update is available and for instructions on applying the update.
• Update to the latest version of the Intel graphics driver.

Related Topics:
Identifying the TV-out or DVI chip used with Integrated Graphics
Image displays in black and white on color television when using TV-out
ADD 2 card support
Intel Driver Update Utility
Unable to Select Larger display Mode or Resolution Troubleshooting Wizard

This applies to:

Intel® 82830M Graphics and Memory Controller Hub (GMCH) Intel® 82845G Graphics Controller Intel® 82852/82855 Graphics Controller Family Intel® 82865G Graphics and Memory Controller Hub (GMCH) Intel® 82915G/82910GL Express Chipset Family Intel® 82945G Express Chipset Intel® 82946GZ Graphics Controller Intel® 82G965 Graphics and Memory Controller Hub (GMCH) Intel® 82Q963 Graphics and Memory Controller Hub (GMCH) Intel® 82Q965 Graphics and Memory Controller Hub (GMCH) Intel® G31 Express Chipset Intel® G33 Express Chipset Intel® G35 Express Chipset Intel® G41 Express Chipset Intel® G43 Express Chipset Intel® G45 Express Chipset Intel® Q33 Express Chipset Intel® Q35 Express Chipset Intel® Q43 Express Chipset Intel® Q45 Express Chipset Mobile Intel® 4 Series Express Chipset Family Mobile Intel® 915GM/GMS, 910GML Express Chipset Family Mobile Intel® 945GM Express Chipset Family Mobile Intel® 965 Express Chipset Family